Shipping Policy

Someone should be available to take delivery of your package, as couriers are reluctant to leave dangerous goods unattended. However, if you can provide clear details, at the time of ordering, of where unattended deliveries may be left, we can usually accommodate that.

1. Delivery time assumes the order is received after 10 am AEST and the goods are dispatched from our Sydney warehouse on the afternoon of the following day. Business days exclude weekends and public holidays.
2. Delivery times to regional Queensland vary significantly. If your order is urgent, please call to confirm the expected delivery time.
3. Shipped on Mondays, Wednesdays and Fridays. The range for regional SA varies widely. If your order is urgent, please call to confirm the expected delivery time.
4. Delivery time to Tasmania is lengthened by the need to ship via water for which our freight company fills shipping containers by compatible Dangerous Goods type, and will ship only once the container is full.
5. Shipped on Tuesdays and Fridays.

• A person accepting delivery should be 18 years or over. Proof of age may be required.
• The specified location should be sheltered from the elements, away from children and animals, and not visible from the street.
• Any package left under your instructions become your responsibility immediately the courier leaves.
• If the courier considers the specified location unsuitable the package will be returned to the depot. In this event further charges may be made.