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Leading Industrial Chemical
Supplier Across Australia

Shipping Policy

We offer tailored shipping rates across Australia based on destination post code. However, for remote locations, we reserve the right to contact you to advise of the actual costs of shipping and to agree on an appropriate course of action.

Delivery Times

If your order is urgent, please call to confirm the expected date of delivery and any steps that can be taken to ensure delivery on time.

Most orders received before 10 am AEST are dispatched the same day. Orders received after 10 am AEST are dispatched the next working day unless:

  • High order volume exhausts on-hand stock, triggering on-demand manufacture. Delivery time may increase by up to 2 working days;
  • Raw materials sourced overseas encounter delays in the supply chain. Delivery time may increase unpredictably.

In these instances we will contact you to advise of any potential delay.

State Normal delivery time in business days1
Metro (Capital City) Regional
NSW 3 3 to 5
Victoria 3 4 to 5
Queensland2 3 4 to 11
South Australia3 4 to 5 4 to 9
Tasmania4 10 to 12 10 to 12
Western Australia5 6 to 8 6 to 12
ACT 3 3
Northern Territory 7 to 12 7 to 12

If you use your own freight company, times may vary.

Delivery Addresses

Someone should be available to take delivery of your package, as couriers are reluctant to leave dangerous goods unattended. However, if you can provide clear details, at the time of ordering, of where unattended deliveries may be left, we can usually accommodate that.

  1. Delivery time assumes the order is received after 10 am AEST and the goods are dispatched from our Sydney warehouse on the afternoon of the following day. Business days exclude weekends and public holidays.
  2. Delivery times to regional Queensland vary significantly. If your order is urgent, please call to confirm the expected delivery time.
  3. Shipped on Mondays, Wednesdays and Fridays. The range for regional SA varies widely. If your order is urgent, please call to confirm the expected delivery time.
  4. Delivery time to Tasmania is lengthened by the need to ship via water for which our freight company fills shipping containers by compatible Dangerous Goods type, and will ship only once the container is full.
  5. Shipped on Tuesdays and Fridays.
  • A person accepting delivery should be 18 years or over. Proof of age may be required.
  • The specified location should be sheltered from the elements, away from children and animals, and not visible from the street.
  • Any package left under your instructions become your responsibility immediately the courier leaves.
  • If the courier considers the specified location unsuitable the package will be returned to the depot. In this event further charges may be made.